Stripe decline code
no_action_taken
The issuer didn't act on the authorization request — effectively a non-response that's treated as a decline.
Why it happens
- A transient non-response on the issuer side.
- Verification that wasn't completed in time.
- A temporary processing glitch.
Should you retry it?
Sometimes — it depends on the issuer
Because nothing was decided, a later retry can succeed. Retry on a measured schedule.
How to recover it
Retry on a moderate schedule. Reach out to the customer only if attempts keep failing.
Recoverly retries at 2, 5, 10 and 20 days, up to 4 attempts within a 30-day window.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.