Stripe decline code
reenter_transaction
The issuer asked for the transaction to be submitted again — a temporary, retryable condition rather than a hard decline.
Why it happens
- A transient error on the issuer side.
- A momentary processing problem during authorization.
- Temporary network or issuer load.
Should you retry it?
Yes — retrying usually recovers it
The issuer itself asked to resubmit, so retrying the same card promptly is the right move.
How to recover it
Retry on a short schedule. Customer outreach is usually unnecessary unless it keeps failing.
Recoverly retries at 1, 2, 4 and 7 days — quick re-attempts suited to a temporary error — for up to 4 attempts within a 30-day window.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.
