Stripe decline code
invalid_number
The card number provided is not a valid card number.
Why it happens
- A digit was mistyped when the card was entered.
- The card number changed after a reissue.
- Corrupted or incomplete stored card data.
Should you retry it?
No — the customer must update their card
An invalid number can't be charged no matter how many times you retry. The customer must provide a correct card.
How to recover it
Send a secure card-update link so the customer can enter a valid card number.
Recoverly does not retry this code. It triggers the reminder sequence with a Stripe-hosted card-update page so the customer can add a working card in one click.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.