Stripe decline code
expired_card
The card on file has passed its expiration date and can no longer be charged.
Why it happens
- The card reached its printed expiry month/year.
- The bank reissued the card with a new number or expiry.
- The saved card was never updated after a renewal.
Should you retry it?
No — the customer must update their card
Retrying the same expired card will keep failing. The customer must add a current card before the payment can succeed.
How to recover it
Send the customer a secure card-update link so they can add a valid card. Don't spend retries on the expired one.
Recoverly does not retry this code. It triggers the reminder sequence with a Stripe-hosted card-update page so the customer can add a working card in one click.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.