Stripe decline code
revocation_of_authorization
The cardholder asked their bank to stop this specific recurring payment, so the bank revoked authorization for your charges.
Why it happens
- The customer cancelled the subscription via their bank instead of through you.
- They disputed or no longer recognize the recurring charge.
- A misunderstanding about what the charge is for.
Should you retry it?
No — the customer must update their card
The bank will keep declining until the customer re-authorizes. Automatic retries won't help and can look abusive.
How to recover it
Reach out to confirm whether they meant to cancel. If they want to continue, have them re-add a card and re-authorize.
Recoverly does not retry this code — repeated attempts won't clear it and risk further declines. The customer must resolve it with their bank or use a different card.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.