Stripe decline code
fraudulent
The charge was declined because it was flagged as suspected fraud by the issuer or the card network.
Why it happens
- The issuer's fraud model flagged this charge.
- Unusual activity on the card triggered a block.
- The cardholder or bank disputed recent activity.
Should you retry it?
No — the customer must update their card
Retrying a charge flagged as fraudulent risks more declines and disputes, which can harm your account standing. It should not be retried automatically.
How to recover it
Don't retry. If you believe the customer is legitimate, ask them to contact their bank to clear the block, then have them re-confirm payment.
Recoverly does not retry fraudulent declines. Retrying risks additional disputes; the customer should clear the block with their bank before paying again.
See how much failed-payment revenue you can recover
Connect Stripe (we only read) and Recoverly shows your recoverable revenue in 30 seconds.
Related decline codes
Recoverly retries up to 4 times within 30 days. This page is informational and not affiliated with Stripe.